Cannot start splashtop on server 2012

cannot start splashtop on server 2012

I'm having this same issue with Streamer installed on two of my Win R2 servers. The hosts intermittently show offline in the Client. Download Splashtop Streamer for Windows for free. Once we have done this we can comfortably start to use it. Older versions. Dec 5th, If your Splashtop software displays "Unable to reach Splashtop servers" or "Unable to reach Splashtop relay servers," please check the following. IMPORT DATA DBEAVER

There are different versions of Splashtop apps on iPads, iPhones and Android devices. Same thing: If you have a Splashtop Business account, make sure you get the Splashtop Business app for your tablet or phone. The Business app is free with a Business account. You can watch an installation video and get answers to questions here. One user can connect to up to 5 computers. The personal plan is cheap and might work for an individual with limited needs. Each user can connect to up to 10 computers.

Mobile apps are free and all features are enabled. Splashtop also has plans for IT professionals at a fraction of the cost of competing products especially LogMeIn Rescue, a former market leader that is now vastly overpriced. Microsoft builds a remote access portal into its Server Essentials products the successor to the old stalwart Small Business Server.

It provides access to server files in a browser for downloading and uploading, and remote access to onsite computers using a customized version of Remote Desktop. It is finicky. I find myself constantly sending tips to users to help them connect. Try entering your user name with the domain name. Hang on while I go fix the fiddly bits of things that are broken in Remote Gateway Management. No one uses the portal for anything except remote access to an onsite computer; its other features are seldom used.

Switching over to Splashtop creates a better experience for users and ends up being cheaper when all costs are taken into account. LogMeIn was the traditional well-known remote control program. It has become very expensive to subscribe to LogMeIn and get the same functionality that Splashtop includes in its inexpensive business accounts. At one time it was also a familiar program whose inflated prices put it out of reach of small businesses. There are other remote control programs out there.

If you have a favorite, use it with my blessing. My experience and feedback from my clients has been good. Theuy work really well. The website claims the software is FREE for business, however, free license has limited functionality. Paid plans start from Hope this helps. Your email address will not be published. In case the above steps did not help, then a third party firewall software other than Windows Firewall could still prevent detection.

The only solution for this is re-configuring the router. If all above connection attempts failed. This shows that the primary machine can be reached over the network but connection fails after the indicated connection time. Possible reasons are the following:. If there is a third-party firewall software or anti virus eg Avast, AVG, etc. Please ensure that the Windows Firewall settings is correct.

For details please check chapter Setup Primary Machine — Verify if setup was successful. There are various workaround that can fix this problem without completely disabling the VPN connection. Check if spacedeskService is operating. For Windows 10 version — later primary machine, open Device manager and check below Display Adapters if spacedesk Graphics Adapter is installed correctly and enabled. This error message indicates that another WDDM filter hook display driver is present on the system.

Display hook drivers are not standard Windows drivers. All products relying on such drivers are incompatible with each other. They cannot coexist on the same system. This includes spacedesk. Various products using the OSBase driver do not properly remove it upon uninstall e. After uninstalling their product, the leftovers of the OSBase driver still need to be removed manually following the instructions below:.

Installation repair can be done by running the same msi installer version then select Repair button. This procedure only applies for Windows 10 primary machine only. For Windows 10, if duplicate option is not available in Display settings try to update the graphics adapter by Windows Update or manual download of driver from official website.

Please refer to Known issues chapter below for Mirror mode not supported. Then compare the version on the viewer to the current version on the spacedesk website. If the secondary machine is a smartphone or tablet device the browser and OS needs to be most recent versions supporting websockets.

This error code and info indicates that the viewer cannot find the Windows server on the network. For more details, kindly refer to the Troubleshooting Network connection — Connection Error chapter above. This error indicates that the primary machine can be reached over the network but connection fails after the indicated connection time.

Check the Connection Error chapter discussed above. These error message box also shows the connected time, it indicates how long the viewer is connected before it disconnects. And in case procedures did not help, just report this error code sequence to spacedesk support. This is due to the black screen problem observed when switching to higher resolution. One of the possible reason is that Windows client machine only has a DirectX 9 graphics driver.

It is recommended to upgrade to DirectX 10 — above graphics driver to achieve better performance. As of now, spacedesk supports simultaneous connection of up to sixteen additional displays. Mac OS X and Linux. Please use other web browsers recommended in system requirements chapter.

The network router is the heaviest performance restraint. Cirumventing routers substantially improves performance. This can be done in various ways: — On wired networks, just use crossover cables. Connection to this Access Point needs to be established before connecting spacedesk. If the secondary machine is a smartphone or tablet that supports USB tethering, use the USB cable to establish a network connection between primary and secondary machine.

USB tethering typically supported on devices with Cellular Network. The faster the network, the faster the display performance. Cable networks tend to have better performance than wireless networks. The fastest option is always a direct connection via network cable, e. Substantial improvements including support of slower networks are planned for the first release version.

There is no native ADB cable support by spacedesk. However, advanced users can still use ADB port forwarding. This requires Android SDK platform tools downloaded on the primary machine. On Windows, open command prompt on the primary machine then change the directory to your android SDK platform tools folder. The lower the resolution of the networked display screen, the faster the display performance. This mechanism reduces image size before transferring images over the network.

The spacedesk image compression algorithm is lossy. It reduces quality and color depth of the image. On fast networks, color depth and image quality can be kept very high while still achieving good performance. On slow networks, color depth and image quality need to be reduced to achieve good performance. To choose On means that the user allows to reduce color depth by Chroma Downsampling and adjusts the compression quality to find the ideal image quality and performance speed.

YUV — No reduction of color information. High quality of screen image but, performance intensive. Can only be used on very fast networks. The color loss caused by the above mechanism typically not very much noticeable for the human eye, especially when there is a lot of motion on the screen e. Thus YUV: is the default setting which can apply to many user Applications. The Image Quality can be varied between no compression and 0 maximum possible compression.

The default value is 70 which still tends to show a clear enough and detailed enough image for many user applications. The framerate option allows user to choose the FPS framerate per second on the viewer screen. An alternative way to uninstall spacedesk is using the spacedesk msi installer file.

Run the spacedesk setup installer. After the uninstallation has completed, reboot the computer before proceeding with any other task. Manually deleting spacedesk program files located in chosen directory folder e. The steps in this chapter should only be done in exceptional cases if needed and if previously discussed with spacedesk support. The regular way to uninstall spacedesk is using Windows Control Panel or the spacedesk msi installer file as described above. Run a Command Prompt cmd.

This only applies on spacedesk driver version 0. Before uninstalling the spacedesk virtual HID Device, the children below should be uninstall first. Another way to uninstall is by using the msi installer. Note: If these troubleshooting procedures does not solve your problem please contact our spacedesk support, just click here. Each one of the two machines is running its own kind of spacedesk software: 1. It needs setup and installation as shown below.

Viewer Device Secondary Machine Below a few configuration settings to adjust spacedesk operation to individual needs. Current spacedesk Android and Windows 7 Viewer apps already supports remote Audio. Desktop duplication of primary monitor to other displays is disabled in Windows display settings of Windows 10 with old version of graphics adapter. Latest spacedesk Windows 10 Driver version now only supports Windows 10 version and above.

Step 2: third party firewall software In case the above steps did not help, then a third party firewall software other than Windows Firewall could still prevent detection. Step 5: Alternative ways to connect If all above connection attempts failed. Possible reasons are the following: — Unstable network connection — Error on spacedesk Primary Machine — Nvidia ShadowPlay screen record is running which is a known issue at the moment.

Windows firewall Please ensure that the Windows Firewall settings is correct. Step 1: Check if system tray bubble reports incompatible display hook driver This error message indicates that another WDDM filter hook display driver is present on the system. Step 3:Check if incompatible products did not uninstall OSBase driver Various products using the OSBase driver do not properly remove it upon uninstall e.

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I've checked the dependencies for the above and they appear to all be tied back to HTTP services. Upon reviewing the logs it seems like its pointing to that also. I don't see anything other than that on my working servers so I assume its working correctly. Just normal windows updates, even applied couple new ones to make sure they wouldn't fix the issue. The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

And are these non running services causing any issues with something else on the network not functioning? This topic has been locked by an administrator and is no longer open for commenting. To continue this discussion, please ask a new question. I know that's very general, but I've been having a relatively hard time finding any IT related job that isn't basic help desk level one things.

I work in a fairly high level position doing mostly EDI and Salesforce maintenance. I am very willing to work h Do you guys think that the definition of "Entry Level" has been lost to these recruiters? I mean I have seen some job postings asking for crazy requirements and I was under the impression that entry-level was a job for people with little to no experience Today I get to announce the new Spiceworks virtual community, coming to our community soon.

The hallway will be lined with doors, each corresponding to the communi Your daily dose of tech news, in brief. You need to hear this. Windows 11 growth at a standstill amid stringent hardware requirements By now if you haven't upgraded to Windows 11, it's likely you may be waiting awhile. Adoption of the new O What is a Spicy Sock Puppet? Originally, a Spicy Sock Puppet was used as an undercover identity during online fraudulent activities.

You could pretend to be a fictitious character and no one would ever know. Now, to make Online Events. Log in Join. Windows Server. I've tried rebooting with still the same issues. Could use some help! Spice 5 Reply Tom This person is a verified professional.

Thanks for your feedback. Choose where you want to search below Search Search the Community. What can I do to fix it, without reinstalling system? Thanks in advance! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 2. Report abuse. Details required :. Cancel Submit.

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